What happens if I want to return my order?

If you return it in the same condition that it was despatched to you in, we can give you a full refund.

Can I get to see the paper being made?

Yes.  The mill is a full visitor attraction.  Ring 01442 231234 for details of opening times and prices.

Do you get off-cuts or end of lines?

Yes, we do sell those in a scrap box.  The contents is all stuff that may not match the new pack so we sell it off cheaply.  Not only does the scrap box contain paper, it also contains other things, such as envelopes, seeded papers, petal papers, etc, although these are not normally full size pieces.

Can I get paper made to my specifications?

Yes.  Minimum of 100 sheets of handmade paper or 200kgs of machine made paper.